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قديم 10-28-2013, 04:16 AM
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 الصورة الرمزية الفارس الأشرف
 
تاريخ التسجيل: Sep 2012
الدولة: مصر-القاهره
العمر: 36
المشاركات: 164,121
13 Consumer Protection Agency refers Etisalat Egypt to the public prosecution 2013

Consumer Protection Agency refers Etisalat Egypt
to the public prosecution
2013



The head of the Consumer Protection Agency, Major General Atef Yacoup said that the referral came after the agency received a complaint from one consumer

The consumer said that he received a message that his number is nominated to win 50,000 EGPif he sends a message once only to the number 5050 at the cost of3 EGP. However, the message that was sent was followed by automatic follow-up messages, which led to the depletion of his credit

This was done without showing the customer any data or consumption details

Yacoup added that the agency asked the Ministry of Solidarity whether the company has a license from the ministry to hold this competition

The Ministry of Solidarity replied by confirming that Etisalat Egypt does not hold a license for the competition

Yacoup urged all customers to come forward with complaints to the agency in regards to anything that does not take the customer’s interests and rights into account


With My Best Wishes
Mr. Ashraf Fouda
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